Youth Leadership Academy Australia is a DGR-registered charity within The Youth Impact Foundation.
©2026 Youth Leadership Academy Australia. All rights reserved. · ABN 616 016 68 482
Youth Leadership Academy Australia (YLAA) is a trading name within The Youth Impact Operations. YLAA reserves the right to amend these Terms & Conditions at any time without prior notice. Current terms are published at www.ylaaus.com.
This Part applies to bookings for YLAA-hosted events, including the YLAA National Tour. Where it conflicts with Parts 2 or 3, this Part prevails.
When you place your booking, you have 14 days to pay your invoice. If the event is 14 days or fewer away at the time of booking, payment is due in full before the event.
Late payments incur a $100 late fee. An unpaid invoice does not cancel a booking — cancellation must be made in writing under 1.2 below.
All cancellations must be made in writing to info@ylaaus.com. The date YLAA receives the written notice determines which tier applies. Verbal or non-written requests are not accepted.
Refunds are calculated as a percentage of the total booking fee, based on how far before the event's first day written notice is received:
Where written notice is received on the exact boundary between two tiers (e.g. exactly 8 weeks before the event), the tier with the lower payable amount applies.
Non-attendance for any reason, including illness or personal/professional circumstances, does not entitle you to a refund or transfer outside this schedule.
Tickets are booked in the quantity you select at the time of booking. If you book more tickets than you ultimately use, including where one or more participants do not attend, the unused tickets are non-refundable and cannot be transferred or credited. Reducing your ticket quantity after booking is treated as a cancellation and is subject to the cancellation schedule above.
Where an invoice is unpaid at the time of cancellation, the payable amount above remains owing and will be invoiced.
YLAA reserves the right to, up to six weeks before an event where minimum attendance numbers are not reached: cancel or alter scheduled dates; change the event location; and substitute speakers.
If YLAA cancels an event, registered attendees will be notified by email before the event date and offered either an alternative date or a full refund of the booking fee.
Nothing in this Part limits your rights under the Australian Consumer Law.
A "Program" is a private event YLAA is contracted to facilitate for an organisation or other entity. This Part applies to all Program bookings.
A Program booking is confirmed by signing YLAA's terms and conditions and contract, and forwarding the requested deposit within the designated time period.
If this is not completed, YLAA reserves the right to cancel the booking and allocate the Program date to another client.
An initial deposit of 50% of total Program costs is required to secure the booking. If a deposit is received without the signed contract, the client is deemed to have accepted these terms and the contract.
YLAA reserves the right to require a non-refundable deposit of up to 100% of the total Program cost — including but not limited to Programs valued at $7,500 or greater, or Programs booked during high-demand months (February, March, November, December). Where this applies, the client will be notified at the time of booking.
In no circumstances, including force majeure (see Part 3), is the deposit refundable.
Final payment of the Program fee is due within 14 business days of the Program concluding. Late payments incur a late fee.
To cancel a Program, the client must provide written notice to info@ylaaus.com, accompanied (except in the case of unexpected events beyond a party's reasonable control) by payment of the amounts below:
If YLAA has already booked travel and accommodation at the time of cancellation, any incurred costs will be deducted from any refund provided.
The parties agree these amounts are reasonable estimates of the losses YLAA would incur, factoring in YLAA's ability to mitigate through resale.
Nothing in this Part limits your rights under the Australian Consumer Law.
This Part applies to all YLAA events and Programs and supplements Parts 1 and 2.
Event — an event hosted by YLAA where tickets are publicly available.
Program — a private event YLAA is contracted to facilitate for an organisation or other entity.
Tickets — a pass required for each participant to attend a YLAA function.
Booking — the reservation of a place in a YLAA function upon purchase of a ticket.
YLAA — Youth Leadership Academy Australia, a trading name within The Youth Impact Operations.
Any discount offered with an event ticket or Program is subject to the time restrictions stated in the original discount offer or promotion.
Payment to YLAA can be made online or via EFT.
All invoice payments are due within 14 days from the date of issue and are subject to the applicable cancellation policy (Part 1 or Part 2).
If an event ticket is cancelled after the payment due date, the invoice remains payable.
YLAA shall not be liable for any failure or delay in performing its obligations where the failure or delay is due to circumstances beyond its reasonable control, including but not limited to: natural disasters (e.g. fire, flood, earthquake); acts of war or terrorism; epidemics or pandemics; government restrictions or public health orders; industrial disputes or labour strikes; power or utility outages; transportation delays; and failure of third-party venues or suppliers.
In such cases, YLAA will use reasonable efforts to give notice and to resume or reschedule as soon as practicable. YLAA may offer a credit toward a future event or alternative arrangements but is under no obligation to refund costs already incurred.
If you allege cancellation is due to force majeure, you must contact info@ylaaus.com explaining the circumstances. YLAA has discretion to decide whether and to what extent it will waive remaining fees, and will do so fairly. In no event, including force majeure, will a Program deposit be refunded.
This clause does not remove any rights or remedies you may have under the Australian Consumer Law.
By taking part in a YLAA event, you grant the organisers full rights to use images and video resulting from the event, and any reproductions or adaptations, for fundraising, publicity or other purposes — including printed and online publicity, social media, press releases and funding applications. If you do not wish to be photographed, inform YLAA prior to the event via info@ylaaus.com, and notify event staff on the day.
By booking tickets or a Program, the individual confirms they have obtained all necessary approvals from their organisation and are acting on its behalf.
If the individual leaves the organisation, the organisation retains full responsibility for any booked tickets and attendance obligations.
Travel and venue access are subject to third-party providers' terms; YLAA assumes no responsibility for related delays, losses or incidents.
YLAA does not accept responsibility for damage to or loss of any client property left on the premises before, during or after an event.
Any damage to property must be paid for by the organisation responsible for the damage.
YLAA events are facilitated by trained staff and volunteers. Due to the scale and nature of these events, general supervision is provided, not individual duty of care. Students attending without an accompanying adult are expected to manage themselves responsibly. It is the responsibility of the nominating organisation or guardian to arrange any additional supervision or support a student requires.
If an attendee's behaviour is deemed by the organisers to be inappropriate or to compromise the safety or health of others, YLAA reserves the right to send the attendee home at the participant's or guardian's expense, by the most effective mode of transport, at the earliest possible time. The nominated accompanying adult will be notified and is responsible for making those arrangements.
Other than any Confidentiality Agreement, these terms supersede all previous agreements, understandings, negotiations, representations and warranties about their subject matter and embody the entire agreement between the parties.
If a dispute arises out of or in connection with this agreement (including questions of existence, validity or termination) and is not resolved through negotiation, it shall be referred to and finally resolved by arbitration administered by the Australian Disputes Centre (ADC), conducted under the ADC Rules for Domestic Arbitration in force at the time. Those Rules are deemed incorporated into this agreement. This clause survives termination.
This agreement is governed by the laws of New South Wales, Australia.
YLAA is the event host only; the organisation is responsible for all excursion arrangements, including transport, supervision and attendee welfare.
Students attending without an organisation must provide guardian-signed consent and emergency contact information, and be signed in and out by an authorised adult.
To the fullest extent permitted by law, YLAA excludes all liability for loss, damage or injury arising from attendance or participation. Participants attend at their own risk.
Organisations indemnify YLAA against any liability arising from their breach of these terms, the misconduct of their attendees, or their own supervision, transport or conduct during the excursion.
YLAA is not liable for injuries or damages arising from third-party venue infrastructure or incidents.
Parents/guardians authorise YLAA to seek emergency medical treatment for unaccompanied attendees if required.
Nothing in this agreement limits your rights under the Australian Consumer Law.
Youth Leadership Academy Australia is a DGR-registered charity within The Youth Impact Foundation.
©2026 Youth Leadership Academy Australia. All rights reserved. · ABN 616 016 68 482